If you have not registered with Tops online and The 1 Card, you can simply do so via our website. Please follow this button.
Fill in your identification number and click “submit” to proceed registration.
To Login and start making order
You can log in with the email address you registered with Tops online previously or you can log in with The 1 Card account.
Fill in your email address and password to log in.
Your Right Pane Menu
The right pane menu helps you shop easier. It comes with 4 menus:
- Cart Menu: Show all the products in your cart and the net prices, delivery prices and grand total price
- Delivery Menu: This is where you can select the delivery method, time slot or change/add your delivery address.
- Account: Displays your The 1 Card information, your history purchases and as well as your complete Tax Invoice data
- Help Menu: This is where you come to this page.
How to search
Hard time to browse for what you want? Simply type the product you want in the “search box” and enter or click search button.
How to order
Click “Add to cart” once and your item will be added to cart 1 unit. For the other quantity, simply change the number or hit + / -
If you find your favorite product you can hit the heart icon to save in your list
The favorite products will be added into your “My List” where it will be easy for your next purchases to add to cart.
You can review and make the changes to your order and quantity of item in the cart by clicking the cart menu in the activity bar. The cart displays all your products, the quantity unit of each item and the prices. If you which to complete the order, click “Proceed to checkout”.
Fill in your delivery information and select your delivery method and click “Confirm”
Then select the delivery time slot. If you make the order before 13:00 your order can be delivered within the same day. However, you may also select to have your order be delivered any other day in advance.
At your cart summary page, you can final check your cart. If you wish to add more item, click “continue shopping”. If your cart is as you wish, please continue to payment by clicking “Proceed to checkout”
To make payment
At the payment page, you can review and select the payment method.
There are 3 payment methods you can select.
- Credit Card online: The simplest method where you can easily pay online with your credit card information. At the stage of check out, the system will pre-authorize your amount and will actually make the amount capture at the end of the day where your order is already delivered.
- Cash On Delivery: You can pay cash when the delivery staff meets you at the door
- Credit Card On Delivery: For your comfort, you can swipe your credit card when our staff delivers your order.
Please note that once the payment method is selected, you cannot change to other method at the time of payment.
If you wish for us to issue the full tax document, please tick “Need a full tax invoice” option
You will need to fill in your complete information at the Account Menu in the right pane menu.
In some event that after completing your order and checked-out, some products might become out of stock before our staff has the chance to pick up for you. In this case, we will need to know how to substitute the product for you. You can select to:
- Allow us to call you and ask for preference
- Allow our staff to select for you without calling and disturb you time
- Not allowing our staff to pick a substitute for you and also not allowing them to contact you.